Shipping & Terms

Free Shipping Offer

Any retail order over $100 in the continental U.S. qualifies for free standard shipping via USPS Priority Mail only. The discount will be taken automatically at checkout once you select the standard shipping option.

Order Fulfillment

Orders placed before 9am EST Monday–Friday will ship within two business days. All orders are sent from our Watertown, MA warehouse.

Our warehouse is closed Saturdays, Sundays and major U.S. holidays; however, you may always place orders on our website. Orders placed outside of business hours will be processed on the next business day. 

Shipping Methods

USPS shipping charges will be automatically calculated during checkout, prior to the completion of your order.

  • USPS Priority Mail – Our default method is eligible for free shipping on orders over $100. USPS domestic shipments are usually received within one to three days after your order is processed.

  • USPS Express Mail – Expedited shipping is available via USPS Express Mail; orders are usually received within one to two days.

  • USPS International – All international shipments are via USPS Priority Mail; note, these shipments may incur additional charges or delays due to local customs clearance.

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Return Policy

We take great care in the sourcing of our products. If you feel that you have not received what you expected, we offer the following return policy:

  • Accessories and unopened tea can be exchanged or returned within 30 days of purchase.

  • Accessories and unopened tea must be unused and in new condition upon receipt. If item is found damaged, used or open, we will not be able to issue a refund.

  • All return shipping charges will be paid by the customer unless items were damaged upon arrival.

  • We will only accept returns or exchanges with receipt. Payments made via credit card can be credited back to the original card used, or a store credit can be issued.

  • For returns on any items from an order that received free shipping, the original shipping savings associated with the returned item(s) will be deducted from the refund amount unless the return was due to our error.

Our return shipping address is: 

In Pursuit of Tea
49 Elm Street
Watertown, MA 02472

(866) 878-3832