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Answers to all of Your Tea Club Questions
What is a Tea Club?
Each month, for six months, you will receive a ¼ lb package of tea from the selection listed in the package of your choice. We have several packages available, designed for novices, casual drinkers and connoisseurs. Tea Clubs are a great way to keep a fresh supply on tap and to expand your tea tasting experience.
What is the Free Gift?
Tea Clubs ship with a Permanent Tea Filter and package of paper tea filters with the first month’s shipment. Two simple brewing methods perfect for high quality loose leaf teas such as ours. Each package comes with a tasting note and brewing instructions printed right on the package.
How am I billed?
The Tea Club is billed at the time you purchase your subscription. This one time payment includes six ¼ lb packages of tea and all shipping fees. The total price equals a 10% savings on tea, and a $34 flat shipping charge for six monthly shipments (approximately 30% savings in shipping). This is a great value for frequent tea drinkers.
When will my tea ship?
You will receive your first package immediately. After that, a new tea will be shipped via UPS ground during the first week of every month. Alaska, Hawaii and overseas orders will be shipped by US Mail. The prices will be calculated according to their specifications. These will be added to your order during the checkout process.
Can I cancel the Tea Club?
Tea Clubs are not refundable. If for any reason you are not satisfied with your tea, let us know. We will gladly replace it for you.
What about returns?
We take great care in the sourcing of our products and have very few complaints about quality or packaging. If you feel that you have not received what you wanted please call us (Toll Free) at: 866.TRUE.TEA (866.878.3832) If you get our answering service, please leave your name and number and we'll get back to you.
Why Tea-of-the-Month Club Makes an Excellent Gift?
- We source only the finest single estate teas from small farms and tea gardens in remote regions of China, India, Japan and Sri Lanka. Your recipient will be delighted by the aromas, flavors and appearance of our teas.
- Tea Clubs are a great value. The total cost includes a 10% discount on teas and 30% discount on shipping.
- Easy one-page checkout makes multiple gift giving a easy and simple.
- Tea Clubs make an excellent business gift. Your clients will know you respect quality, craft and good taste each time they receive a ¼ lb package of tea from In Pursuit of Tea.
How do I send the Tea Club as a gift?
Simply fill in the correct “ship-to” information when you check out and we’ll do the rest.
Still have questions?
Contact us. We’d love to hear from you. Our office hours are Monday – Friday 9:00 – 5:00 EST.
Phone: 1 866 TRUE TEA (866.878.3832)
e-mail: info@inpursuitoftea.com
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